Unfortunately our website is not optimised for your browser.

Privacy policy

Please read our privacy policy carefully before using this website ("the Site"). In this policy "we", "us", "our" and "ours" means Barclays Bank PLC and "you", “your” means the person using the Site.

Sharing your information with others

We may use your information for research and statistical analysis with the aim of improving our services.

We may pass your information collected online to people who provide a service to us or are acting as our agents, on the understanding that they will keep the information confidential, and to anyone to whom we may transfer our rights and duties. We may also disclose your information if we're required to do so by law.

If we transfer your information to a service provider in another country, we'll make sure they agree to apply the same levels of protection that we adhere to in the UK. They will only use your information for the purpose of providing the service to us.

How long we keep your personal information on file

We will retain information collected about you online for as long as permitted for legitimate business purposes and will take steps to ensure that it's kept up to date. You have a right, under the Data Protection Act 1998, to ask what information we hold about you.

You can do this by writing to us at:

Barclaycard
1234 Pavilion Drive
Northampton
NN4 7SG
United Kingdom

Security

Please remember that any messages you send over the internet aren't secure unless they are encrypted. We're not responsible for unauthorised access by a third party or the corruption of any information sent to us.

So for your own security, please don't send us any personal or account information by standard email.

Cookie Policy

What are cookies and how do we use them?

Cookies are text files containing small amounts of information, which your computer or mobile device downloads when you visit a website. When you return to websites - or visit other websites that use the same cookies - they recognise these cookies and therefore your browsing device.

Cookies do lots of different jobs, like helping us understand how this website is being used, letting you navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

You can learn about the cookies we use and how to manage them below.

Managing cookies on this website.

We use cookies on our website to make your browsing experience better. By using this website you accept our use of cookies.

You can control how cookies are placed on your device and remove existing cookies; all you have to do is change your web browser settings.

Please be aware that restricting cookies may affect the functionality of this website.

What types of cookies do we use?

The type of cookie used on this website can be put into 1 of 4 categories, based on the International Chamber of Commerce guide to cookie categories; Strictly Necessary, Performance, Functionality and Targeting.

Strictly Necessary Cookies

These cookies are essential, as they enable you to move around the website and use its features. Without these cookies, services you've asked for can't be provided. These cookies don't gather information about you that is used for marketing or remembering where you've been on the internet.

As this category of cookie is essential for www.home.barclaycard to work it cannot be disabled.

Cookie Name Purpose Expiry
barclayscookiepolicy This cookie is used to retain your www.home.barclaycard cookie preferences. 1 year
CCP_DOTCOM This cookie is used to retain your www.home.barclaycard cookie preferences. This is used to ensure that you do not receive a cookie you have not accepted. 20 years

Performance Cookies

These cookies collect information about how you use a website, for example which pages you go to most often and if you get error messages from certain pages. These cookies don't gather information that identifies you. All information these cookies collect is anonymous and is only used to improve how a website works.

These cookies are not used to target you with online marketing. Without these cookies we can't learn how our website is performing and make relevant improvements that could better your browsing experience.

Cookie Name Purpose Expiry

WebTrends

WT_FPC

_wt.user-79569

_wt.control-79569-ta_34WhatWeOfferMenuABn

_wt.control-79569-ta_35ContactFormTarget

BCSI-CS-3c84a699db99a72

These cookies are used solely by Barclays for the purpose of gathering analytics. Some examples of how these cookies are used are as follows: to see which areas and features are popular, to count visits to the website. Up to 2 years

Adobe Analytics

s_sq 

These cookies are used solely by Barclays for the purpose of gathering analytics. Some examples of how these cookies are used are as follows: to see which areas and features are popular, to count visits to the website. At end of session
s_fid Up to 5 years
s_cc At end of session
_ga Up to 2 years
Scorecard Research Used to gather anonymous browsing data to help inform improvements to the website. Up to 6 months

Functionality Cookies

These cookies allow a website to remember choices you make (such as your user name, language or the region you're in) and tailor the website to provide enhanced features and content for you. For instance, these cookies can be used to remember changes you've made to text size, font and other parts of pages that you can customise. They may also be used to provide services you've asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymous and they cannot track your browsing activity on other websites.

Without these cookies, a website cannot remember choices you've previously made or personalise your browsing experience.

Cookie Name Purpose Expiry
countryCode This cookie is used to retain your country selection within the Products and services section 10 years
CPP_DISCLAIMER Used to retain your accepts to a legal disclaimer within a section of the website called "Prospectuses, final terms and related documentation". End of session
Adobe TagManager Used to manage and control all the tags and analytical tools across the website. End of session

Targeting Cookies

These cookies are used to tailor marketing to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information may be shared with other organisations such as advertisers. Although these cookies can track your visits to other websites, they don't usually know who you are.

Without these cookies, online advertisements you encounter will be less relevant to you and your interests.

Cookie Name Purpose Expiry
_atuvc AddThis social sharing widgetAddThis collect information such as general click behaviour such as web pages viewed (including the URL addresses of such pages), search queries from which users are directed to a page, navigation from page to page through the AddThis Services, time spent on each page, and items that you click or select. Up to 2 years
_unam ShareThis social sharing widget Up to 2 years
DoubleClick Collects anonymous data on ad views, analytics and browser information.  Up to 2 years
AdWords Collects anonymous data on ad views, analytics and browser information Up to 2 years
Dstillery Collects anonymous data on ad views, analytics and browser information Up to 2 years
Twitter To deliver ads, measure their performance, and make them more relevant to you based on criteria like your activity on Twitter and visits to our ad partners' websites. Please read Twitter cookies policy.
Up to 2 years
mbox Used to tell us how you interact with our website so we can analyse and improve our website. mbox cookies allow us to test different design/functional elements for our website. The cookies tell us your computer’s interaction with our website over time so we can ensure you get a consistent experience between sessions.
Up to 2 weeks

What happens to cookies that have been downloaded in the past?

Cookies set prior to you changing your settings may still be on your computer. You can remove them using your browser settings.

If you've disabled one or more cookie categories, we may still use information collected from existing cookies, but we'll stop using the disabled cookies to gather any further information. You can delete existing cookies from your browser.