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Amer Sajed

Chief Executive Officer, Barclaycard

What attracted you to Barclaycard?

I came to Barclaycard because I felt I could really make a difference here. In my previous role, I was trapped into 'incrementalism' and I had an opportunity here to break the mould and think differently and make a difference for our UK cards portfolio.

What do you look for in the people you hire?

Passion, team work, can-do attitude, and I also ask prospects for examples of successes and failures.

If you could change one thing about financial services what would it be?

I would put more control in the hands of our customers by creating a menu of options that our customers can choose from easily. For example, at AT&T you can choose your plan (individual or family, 5 lines or 10, 1 GB or 20 GB) or Toyota (type of seats, engine, model, etc.) – and the value equation is so transparent (e.g. leather seats will cost $1,000 extra).

Previous roles

Chief Executive Officer

Barclaycard US

Chief Executive Officer

Barclaycard UK

Managing Director

Barclaycard UK

In three words, how would you describe your leadership style and why?

Informal, action-oriented, and collaborative. Why? Because it works – and I have found that it gets the best out of people.

What was your first job, and what did you learn from it?

Cleaned toilets at McDonalds – I learned that getting up at 3:00 am wasn’t easy, and that all jobs deserve respect.

Amer Sajed